Accessibility Ticketing

We offer reduced/free of charge tickets for those accompanying a guest with a disability or for registered carers of guests with disabilities. We work with our partners Nimbus Disability, operators of the Access Card scheme, to assess and manage applications for our Essential Companion tickets. Nimbus Disability is one of the country’s leading providers of disability-related advice and support to professional organisations and is recognised as a lead authority on accessible ticketing in the UK. They are an award-winning organisation run by disabled people who specialise in the legislation behind The Equality Act 2010 and other legislation like Welfare Benefits.

  1. Essential Companion Ticket

    Essential Companion Ticket - On The Gate

    A reduced Essential Companion rate (25% OFF online price) is available for a companion (any guest, over the age of 18) accompanying a guest with a disability.

    To obtain an Essential Companion ticket, you’ll be required to provide a valid Access Card or Crealy Digital Access Pass number on the gate. Please visit the Ticket Office on the day of your visit. 

    • Access Card with the +1/+2 symbol (for the guest requiring support)
    • Digital Access Pass with the +1/+2 symbol (for the guest requiring support) 

  2. 1920X1080 Web Carer Ticket

    Carer Ticket - On The Gate

    At Crealy, we are committed to providing an inclusive experience for every guest. To ensure our visitors with additional access requirements are fully supported, we offer a complimentary carer ticket for any guest requiring professional assistance during their visit.

    To qualify, care providers must present evidence of their professional role upon arrival. 

    Accepted documentation includes:

    • A valid Care Plan for the guest.
    • Official confirmation of employment (such as a staff ID or letter from a care agency).

    To obtain a Carer Ticket, please email guestservices@crealy.co.uk

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    Blue Light Card / OAP Holders (65+) - Online

    A Blue Light Card Holder is eligible to purchase 2 discounted Blue Light tickets online per 1 card. 

    For example, if you're booking for 4 people and one person holds a Blue Light Card, you can buy two tickets at the discounted rate and 2 standard tickets.

    Select Blue Light/OAP ticket at the checkout & bring the relevant proof with you on the day...

    The following proof is required on the day of your visit and must be presented at the turnstiles:

    For Blue Light Card Holders: Blue Light Card, Armed Forces ID
    For OAP's: Driving license or Passport

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