Retail Team Member

Crealy Theme Park & Resort is the South West’s largest family theme park which offers over 60 rides and attractions.  

At Crealy, we’re excited to be growing our team! We’re seeking individuals to join our dynamic and supportive workplace. You’ll enjoy fantastic rewards such as Friends and Family passes, discounted tickets, flexible schedules, and excellent opportunities for career growth.

The park prioritises teamwork, training, and staff development and promotes an environment where employees feel appreciated and inspired.

We are now excited to be expanding our Retail Team. We’re on the lookout for enthusiastic and outgoing individuals who are passionate about creating unforgettable experiences for our guests whilst maximising sales.  We are looking for friendly and dedicated Retail Team Members to support our gift shop, mobile retail kiosks, themed outlets, and photo shops year-round. The day-to-day duties include: 

• Active sales of venue stock
• Operating tills and card transactions.
• Upselling items and promotions
• Sales of photo products
• Deliveries and stock control
• Visual Merchandising
• Daily cleaning
• Looking after our VIP guests and our Annual Pass Holders
• Sharing your Park Knowledge to answer queries from our guests.

No previous experience is necessary as first-class training will be given but a passion for customer service, sales and a great attitude towards learning and developing.

What We’re Looking For:

• A passion for customer service and creating exceptional experiences.
• Comfort working outside in all weather.
• Excellent observational and communication skills.
• Confidence when interacting with the public.
• Willingness to learn and adapt sales techniques
• Willingness to undertake Health and Safety training and assessments.
• Possess an ability to work independently and as part of a larger team 
• Enjoy sharing a passion for giving a great guest experience.

This is a seasonal position that requires you to be available to work weekends, school holidays, and Bank Holidays.

Hours will be rostered in advance. You must also be flexible to meet the peak and off-peak demands of our opening. 

Our team is the key to our success, we are all one team working together.  We offer full training and ongoing support throughout the season.  Whatever stage you are at in your working life, we have something for you.  All we need is for you to have a positive attitude and enjoy working as part of a team and in a fast-paced environment. 

We have various start dates from February 2025 so you can still apply now for a later start date.  

We believe in "Warm & Welcoming" service, creating "Great Spaces", making things "Easy for All", and delivering "Moments of Joy". If you share our values and love working in a fast-paced, guest-focused environment, we’d love to hear from you.

You will need to have proof of right to work in the UK (either a birth certificate or current passport) and be able to provide details of a reference.  Please ensure you have both before applying. 

Application closing date 19^th March 2025