Accessibility FAQ's

Yes – the majority of paths are flat and tarmacked. All rides and indoor areas are wheelchair accessible. We require use of manual and motorised wheelchairs to be safe, sensible and controlled.  

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Yes – we have a number of manual wheelchairs available to hire each day at a £20 deposit. Contact us on  guestservices@crealy.co.uk to get one reserved before your visit.

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Yes trained assistance dogs are allowed in the park. They are not permitted to go on our rides and attractions and will need to be left with another member of the party while riding. There are also several restrictions within some of our Animal Areas.

Guests will need to speak to our Animal Team on arrival and read and agree to our assistance dogs policy. For any further questions or clarification contact guestservices@crealy.co.uk

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Yes – our first aid centre (located next to Jungle Journey) has a ramp to gain entrance.

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Yes – the larger accessible toilet, located at the top of the Theme Park opposite Adventure Zone, requires a RADAR key. There can be located from: Lavazza in Atlantis, Adventurers’ Bar, Gift Shop, and the Information window at the main entrance.

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Yes – we offer Ride Access Passes to guests who are unable to queue.

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